Add a customer suport layer to your website without building a support team
You already have rich content on your site. SuportLayer reads it, trains AI on your real business data, and handles visitor questions 24/7 so customers get help and you can relax while we process everything.
You don't do anything. We handle it.
- One embed on your website
- Answers from your content
- AI makes calls for you
- Replies to emails for you
- Replies on social media for you
- Qualifies leads automatically
- Live agent when a human is needed
- No credit card required
- Setup in minutes
- Cancel anytime
Emails and calls, fully automated
No need to worry. SuportLayer handles email threads and phone conversations for you around the clock.
Rank on Google and become easier for AI search to recommend
SEO helps search engines understand and rank your pages. AEO helps AI answer engines understand your business well enough to mention, summarize, and recommend you when customers ask questions.
We read your website
The platform crawls your pages, services, FAQs, and customer questions to understand what your business offers and what visitors want.
We structure answers
AI turns your content into clear answers, FAQs, titles, descriptions, and knowledge blocks that are easier for Google and AI systems to parse.
We build recognition
Consistent, helpful answers improve how your brand is recognized across search, chat, and AI-powered discovery experiences.
You grow visibility
Better content, stronger intent signals, and smarter answers help your site compete for rankings and appear where customers are searching.
Your website gets richer every day AI that learns what visitors want
We enrich your site with real traffic data, chat insights, and page-level intent so you stop guessing and start converting the people already browsing your website.
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Track every visit
See anonymous site visitors, top pages, and traffic trends with real data from your embed not estimates.
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Understand intent
AI connects chats, questions, and browsing paths to reveal what customers are really looking for.
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Convert with clarity
Turn insights into qualified leads, sharper content, and shareable reports your team can act on immediately.
- /pricing412 views
- /product318 views
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How it works
Add SuportLayer once. We use the data already on your website, run support in the background, and keep learning from every conversation no support department required.
Add the widget
Install one script on your website and start tracking visitor activity, chat questions, and page-level intent.
Upload or crawl your content
Upload files or crawl your website. We organize real business information into a knowledge base your AI can trust.
Connect social media
Link your social accounts per website. We collect comments, messages, and reviews into the same knowledge base.
Answer and qualify
The chatbot helps visitors instantly, detects intent, and captures contact details when they are ready.
Improve every week
Analytics reveal what people ask, which pages convert, and what content to improve next.
Chat with customers. Grow visibility with data you can see.
Every conversation builds richer content for your site FAQs, blogs, and SEO-ready answers powered by AI, plus visual dashboards so your team always knows what is working.
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AI chat that knows your business
Answer visitors 24/7 with chatbots trained on your website, docs, and real customer questions on-brand, accurate, and always learning.
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Content that enriches SEO
Turn chats into FAQs, blog drafts, and knowledge base pages rich information search engines and AI answer engines can index.
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Rank higher, answer smarter
SEO & AEO tools optimize titles, meta, and structured content so you improve site ranking and show up where customers search.
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Dashboards built for clarity
Conversations, leads, traffic, and SEO progress in one place visual reports you can share with clients or leadership at a glance.
No new website needed we use yours to educate every visitor
We read and analyze your existing website, build a rich knowledge base from your real content, and train AI to answer customers with information that comes straight from your business not generic scripts.
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Your website is the source
Connect the site you already have. We pull from your pages, product info, policies, and docs you do not rebuild or migrate to a new platform.
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Crawl, analyze, enrich
Automated crawls map your site structure, extract meaning, and turn pages into searchable knowledge your AI can trust.
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A knowledge base that grows
Rich data stays in sync as you update content FAQs, chat insights, and crawled pages keep answers accurate for customer education.
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AI trained on your data
When someone visits, the chatbot responds using only what it learned from you clear, on-brand guidance for every question.
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Based on your services page, we offer consulting, implementation, and ongoing support…
Answer sourced from your site /servicesAlready have docs and spreadsheets? Upload them straight into your knowledge base
Not everything lives on your website. Upload the files your team already uses, like policies, pricing sheets, SOPs, and FAQs. SuportLayer extracts the text, indexes it alongside crawled pages, and trains AI to answer from those sources.
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Upload in seconds
Drop files into your knowledge library or write content directly in the workspace. No migration project required.
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We read the formats you use
SuportLayer extracts text from PDFs, Word documents, spreadsheets, plain text, Markdown, CSV, and JSON.
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AI answers with file sources
Uploaded content is chunked, embedded, and searched during chat alongside crawled pages, so replies stay grounded in your real documents.
Supported file types
- pricing-guide.pdfIndexed
- service-sop.docxIndexed
- product-rates.xlsxIndexed
According to your pricing guide, Pro includes priority support, custom onboarding, and up to 5 team seats…
Answer sourced from pricing-guide.pdfEducated visitors become qualified leads your team can act on
Once AI answers the first questions, it knows when a visitor is ready to take the next step. Capture contact details, qualify intent, and route every high-value conversation to your team.
AI recognizes visitors asking about pricing, demos, availability, quotes, or service fit.
Smart prompts collect name, email, phone, company, and the request context without breaking the chat.
Qualified leads are saved with conversation notes so sales or support can reply with the full story.
Lead saved with chat history, source page, and next best action.
Trusted by businesses worldwide
Everything in your suport layer
Answers from your content, leads when visitors are ready, and a human inbox when you need to step in SuportLayer processes the rest.
What teams say after going live
Real feedback from workspace owners using SuportLayer in daily support operations.
Ready to add support without hiring?
Put SuportLayer on your website. We train on your content, help visitors 24/7, and handle the conversations you stay focused on the business.
Get Started Free
Customers talk on social too. Bring every channel into your knowledge base
Comments, DMs, and reviews do not belong in a separate inbox. Connect your social accounts per website, let SuportLayer collect interactions on a schedule, and index useful conversations alongside crawled pages and uploaded files.
Use OAuth to link Facebook, Instagram, LinkedIn, X, YouTube, and Google Business. Credentials stay encrypted in your workspace.
Scheduled syncs and webhooks pull new interactions into threads with sentiment, intent, and lead scoring.
Valuable social text is chunked and embedded into the same knowledge layer that powers chat, so replies reflect how people actually ask.
Platforms we connect
Based on recent Instagram messages, standard delivery to Helsinki is 2 to 3 business days when orders are placed before 2 PM…
Answer sourced from Instagram DM · delivery question