Site Visitor Analytics
Know who is browsing and what they care about before they chat.
What it is
Visitor analytics ties lightweight tracking from your embed to page views and sessions. You see real traffic patterns alongside chat data in readable reports.
How it works
- Track with the embed The same script that powers chat records page views and visitor sessions on your site.
- View dashboards See totals, trends, top pages, and how traffic maps to conversations.
- Combine with chat Connect browsing paths to questions asked and leads captured for fuller intent pictures.
How it helps you
- Understand demand without installing a separate analytics product.
- See which pages create support load or sales interest.
- Share simple reports with clients or leadership.
- Improve site content where traffic is high but conversion is low.
Ready to add support without hiring?
Put SuportLayer on your website. We train on your content, help visitors 24/7, and handle the conversations you stay focused on the business.
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