Invite and install
Send an operator invite. They open the link, add the app to the home screen, and sign in on their phone.
Operator Mobile App
Follow up and answer customers from your phone, then teach the AI with the same knowledge your website already uses.
What it is
A home-screen app for the people who take over after the bot. Invite the team by email, they install in one tap, and they can answer live chats, see new leads instantly, and fill knowledge gaps from the phone. Every reply still uses the same website knowledge base. When you publish a page, file, or Q&A in the app, the next visitor question can use it.
How it works
Install once. See chats and leads on the phone. Teach the AI when something is missing.
Answer from anywhere
Take live chats and feedback on the go. The bot and your team share one customer thread and the same brand.
See leads instantly
New leads from the website chatbot land in the app as they come in. Open the card, read the thread, and follow up without waiting for a desktop.
Follow up fast
Unread conversations stay in one list. Reply in the visitor language and keep the full history with you.
Feed the AI
Publish knowledge, Q&A, and files from the app when you notice a gap. The website chatbot uses that updated base on the next question.
How it helps you
Reply to customers without opening a laptop.
See new leads on your phone the moment a visitor shares contact details.
Keep answers consistent with the knowledge already on your website.
Add new data the moment you see a missing answer, so AI improves over time.
Give operators a one-tap install from email instead of an app store listing.
Ready to add support without hiring?
Put SuportLayer on your website. We train on your content, help visitors 24/7, and handle the conversations you stay focused on the business.
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